Transcript in the wrong language? Auto-detect decides from the opening of the video and keeps that choice. Set the source language yourself and run it again.
With Auto-detect, StreamLive Pro listens to the beginning of the video, decides which language is spoken, and keeps that language for the whole video. If the video opens with music, an English intro, or a few words in another language, the guess can be wrong, and then every line comes out wrong: written in the wrong alphabet, or translated instead of transcribed. The fix is to run it again with the Source language set to the language that is actually spoken.
| What you see | Likely cause | Fix |
|---|---|---|
| A Hebrew video came out in English words, or in Latin letters | Auto-detect chose another language from the opening | New run with Source language set to Hebrew |
| Every line is a strange approximation of the speech | The same: the whole video is read as the wrong language | The same |
| The project shows the wrong "Spoken language" | The language that was detected and locked | The same |
| The opening is fine, but a passage in a second language comes out wrong | One language is used for the whole video | Correct those lines by hand, or cut that part into its own video |
| "We did not hear speech in the video." | No clear speech, or only music | Check the sound track; see Transcribe a video to text (Hebrew and about 100 languages) |
| The language is right but names and terms are wrong | Recognition, not language | Fix names and terms in a transcript (find and replace) |

The video is transcribed in pieces. With auto-detect, the language is detected on the first piece and then locked for all the others, so the transcript does not jump between languages in the middle of a sentence. That makes a long video consistent, and it is also why a misleading opening affects everything. The source languages offered in the window are the common ones, such as Hebrew, English, Arabic, Russian, Spanish and French. For a language that is not in that list, leave Auto-detect, and if you can, trim a long musical or silent opening before you upload.
A transcript is written in one language. In a lecture that is mostly Hebrew with a few English quotes, choose Hebrew; the English quotes may come out spelled in Hebrew letters or slightly wrong, and you fix them by hand in the editor. If a long part is in another language, cut it into its own video and run it with its own source language.
Write to [email protected] if you set the source language yourself and the transcript still comes out in another language. Send the project name, the language you chose, and a short description of the first minute of the video (music, speech, which language).
Related: Out of translation minutes: what counts and what to do, Which languages can I translate captions to?, Transcribe a live stream after the broadcast.
No. The spoken language is fixed for a project. Start a new translation of the same video with the source language set.
Yes. A new run uses minutes equal to the video's length, like the first one.
Usually because the video opens with English words, music or a jingle. The language heard first is kept for the whole video.
About 100. Translation of the captions is offered into 143 languages.
Open vs closed captions: burned into the picture or sent as a file the viewer can switch off. What each is good for, which networks take which, and how to make both.
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The source video of my project is no longer storedSource video no longer stored in a subtitle project? What you can still open and download, why it happens, and how to get the captions back onto the video.
Could not parse the subtitle file: fixing an SRT importCould not parse the subtitle file? The editor found no timed lines in your SRT, VTT or ASS. The usual causes, how to check the file in a text editor, and the fix.
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