StreamLive Pro

Connecting your networks: the complete guide

Connect each network once on the Connections page, and from then on you can stream and publish to it from here. You always sign in on the network's own screen, and we never see your password.

Updated · 5 min read

Connect each network once on the Connections page, and from then on you can stream and publish to it from here. You always sign in on the network's own screen, and we never see your password.

Before you start

Step by step

  1. In the side menu click Connections (Connections). In the phone app: More > Connected networks.
  2. The Publishing tab holds the networks for videos and posts. The Live Ingest tab holds the networks for live streaming. You can also type a network name in the search box.
  3. On the network's card click the Connect button with the network's name, for example Connect YouTube.
  4. The network's own sign-in screen opens. Sign in there and approve the permissions. We never see your password.
  5. You return to the Connections page by yourself. The card now says Connected and shows the account name.
  6. On networks that have several pages or channels (Facebook, YouTube, Instagram) click Manage pages, tick where to publish and click Save.

What is on the page

At the top there are three counters: Connected (connections that work), To reconnect (connections that stopped working) and Active sources (WhatsApp and Telegram groups).

Below them are three shortcut buttons: Publishing, Live and Manual. Manual means live streaming with a stream key you paste yourself, plus custom RTMP destinations.

Then there are three tabs:

What each card status means

Why a connection stops working

The permission you gave a network does not last forever. It ends when you change your password on the network, when you remove the permission in the network's settings, or simply after some time. LinkedIn, for example, ends every connection after 60 days.

We check connections in the background. When one breaks, its card changes to Needs reconnecting, the To reconnect counter goes up, and you get a notification called A channel needs reconnecting. A broadcast you start in the meantime simply skips that channel.

The fix is almost always to click Reconnect and approve again at the network.

Connecting the same account twice

If you connect an account that is already connected, no duplicate is created. The existing connection is updated with the new permission, and its error state is cleared. Older duplicates of the same account are switched off automatically.

To connect a different account on the same network (for example a second YouTube channel on another Google account), click + Add another account on the card.

Disconnecting an account

  1. Open Connections.
  2. On the network's card click Disconnect.
  3. Confirm Disconnect this channel? You will need to reconnect it to broadcast there again.

Disconnecting deletes the permission we stored, and we also ask the network to cancel it. A live broadcast that is going to that network stops. On a card that needs reconnecting the button is called Remove. If you only want to stop sending to a network for a while, switch off Broadcast and publish here instead of disconnecting.

In the phone app: More > Connected networks, pick the network and tap Disconnect.

All networks

If it doesn't work

More messages and what each one means: Connection and sign-in error messages.

Frequently asked questions

How do I connect my social accounts?

In the side menu click Connections, pick the network and click Connect. The network's sign-in screen opens; approve, and you come back connected.

Why does it say Needs reconnecting when I already connected?

The permission you gave the network ended, usually because of a password change, a removed permission or simply time. Click Reconnect on the card and approve again. It does not create a duplicate.

Can you see my social media passwords?

No. You sign in on the network's own screen, and we only receive the permission you approved.

How many accounts can I connect?

It depends on your plan. If you reach the limit, a message shows the exact numbers. You can disconnect an account you do not need, or upgrade.

How do I stop posting to a network without disconnecting it?

Switch off Broadcast and publish here on the network's card. The card shows Paused, and you can switch it back on any time.

Can I connect networks from my phone?

Yes. In the app go to More, then Connected networks, and tap the network under Connect a network.

Keep reading

Your first live broadcast, step by step

From sign-up to live on YouTube or Facebook: five steps in the browser, nothing to install, and the one wait you should know about.

Going live on each network: what it needs

YouTube, Facebook, Twitch and Kick connect with a sign-in. Instagram, TikTok, X and LinkedIn live take a stream key from the network. What each one asks of you.

Notifications: what the bell tells you, and how often

Which notices StreamLive Pro puts in the bell, why a broken connection is announced once and not every hour, and in which language notices appear.

Connecting your channels — YouTube, Facebook and the rest

What each network needs in order to connect, how brand channels and Pages work, and what to do when a channel is marked disconnected.

Want to try it? 7-day trial, no credit card.

Start free
Mobile app Home Help Center Guides PrivacyTermsAccessibility