StreamLive ProNotifications: what the bell tells you, and how often
Which notices StreamLive Pro puts in the bell, why a broken connection is announced once and not every hour, and in which language notices appear.
The bell at the top of the dashboard collects what needs your attention. The rule is simple: tell you once, clearly, and do not repeat it every hour.
What you get notices about
- A connection that stopped working, for example a YouTube channel or a Facebook Page that needs reconnecting. The notice names the account and has Reconnect.
- A broadcast with no picture: if you are live and no picture arrives for 30 seconds. One notice, no e-mail.
- A broadcast that did not reach every channel, or an encoder that stopped sending.
- A scheduled broadcast whose channel is broken, so you can fix it before it starts.
How often
A broken connection gets one notice and it stays until the connection is fixed. If you leave it broken, reminders come only after 1 day, 3 days, 7 days and 14 days, and then they stop. Once you reconnect, the notice closes by itself.
Your language
New notices are saved in Hebrew and English, and the bell shows them in the language you use the dashboard in. Switch the language, and the same notices switch with it.
On Home
Some things are better shown once on Home than in the bell, for example "your last broadcast had no picture", Shorts that are ready and were not published, or picking up where you stopped. These cards show one at a time, and they send nothing outside the dashboard.
Frequently asked questions
I fixed the connection. Why is the notice still there?
It closes when the next check sees the connection working, usually within minutes. Refresh the page if it stays.
Do these notices come by e-mail?
The notices in this article are in the bell and on Home. A broadcast with no picture never sends an e-mail.
Old notices are in Hebrew while my dashboard is in English.
Most older notices now have English text too. A few very old ones may stay in the language they were written in.
Keep reading
What each network needs in order to connect, how brand channels and Pages work, and what to do when a channel is marked disconnected.
Connecting your networks: the complete guideConnect each network once on the Connections page, and from then on you can stream and publish to it from here. You always sign in on the network's own screen, and we never see your password.
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