Scheduling a post or a live is refused: the date is past your trial or plan period, the account has no active plan, TikTok is ticked, or the time has passed.
Scheduling works on every plan and in the 7-day trial, for posts and for broadcasts. When it is refused, the reason is almost always the date: a scheduled post or live may not be set later than the end of what pays for it. In the trial that is the trial's last day; on a paid plan it is the date your current plan period runs to. The message then says "You can schedule up to" and names the date. Pick a time before that date, or schedule the later item once your plan has renewed.
The other messages are rarer: "Scheduling requires a paid plan" when the account has no active plan or trial, a TikTok refusal because TikTok cannot be scheduled, and a time that has already passed.
| The message | Why | Fix |
|---|---|---|
| You can schedule up to (a date) | The time is after the end of your trial or current plan period | Choose a time on or before that date |
| Scheduling requires a paid plan. Upgrade to use this feature. | The account has no active plan or trial | Choose a plan: /pricing?lang=en |
| TikTok posts cannot be scheduled. Publish to TikTok now from the Publish screen, or untick TikTok to schedule the other networks. | TikTok is ticked in a scheduled post | Untick TikTok and schedule the rest; post to TikTok now, by hand |
| The time must be in the future | The time you picked has passed, or is less than a minute away | Pick a later time |
| A message that pre-recorded broadcasts need another plan | You scheduled a video as a live on Creator | Pre-recorded broadcasts are on Pro, Studio and the trial: Broadcast a pre-recorded video as a live stream |

A scheduled post or live is published by our servers at the set time, even when your computer is off. Because the plan or trial pays for that work, the schedule cannot reach past the period it covers. Nothing you already scheduled within the period is affected, and the same rule applies to posts, lives, and schedules made from ChatGPT or Claude.
The 7-day trial schedules posts and broadcasts like a paid plan, within the trial's own limits, with the trial's last day as the latest date. See What the StreamLive Pro 7-day trial includes.
If the message names a date that does not match your plan in Billing, for example right after you paid, write to [email protected]. Send the exact message, the date and time you tried to schedule, your time zone, and the plan shown in Billing.
Yes. The 7-day trial schedules posts and lives, up to the trial's last day. There is no free plan after the trial.
Your current plan period ends before that date. Schedule it on or before the date in the message, or after your plan renews.
No. TikTok posts leave StreamLive Pro only when you press Publish yourself. Untick TikTok to schedule the other networks.
Your own time zone, the same one the scheduler uses.
The limit is the end of the period you paid for, so on annual billing that date is further away.
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