StreamLive Pro

Apply a coupon code to your StreamLive Pro plan

Apply a StreamLive Pro coupon in Billing, Coupon before you choose a plan: check the code, pay the discounted price, and see which coupons fit new subscriptions.

Updated November 5, 2026 · 4 min read

You apply a coupon on the Billing page before you choose a plan. Click your initials at the top of the dashboard, choose Billing, open Coupon, type the code and press Check coupon. A green line shows the discount and says it will apply at checkout. Then open Choose plan and pick the plan: the payment page shows the price after the discount. Coupons are for a new subscription. If you already pay for a plan, a coupon cannot be added to it.

Before you start

• Use the account that will pay. Billing belongs to the account owner. A team member does not see it.
• Check what the coupon is for. A coupon can be limited to one plan, to monthly or annual billing, or to payments in shekels or in dollars. The person who gave you the code usually says which.
• Know which currency you pay in. A fixed-amount coupon works only in its own currency. Israeli customers pay in shekels with VAT included and everyone else in dollars: Shekels or dollars: which currency StreamLive Pro charges.
• On a paid plan already? Coupons apply to new subscriptions only. They cannot lower a running subscription or a plan upgrade.
• On the trial? That is the right moment: the trial has no subscription yet, so the coupon goes on your first payment. See My trial ended: what happens to my account and files.

Steps

1. Open Billing. Click your initials or photo at the top of the dashboard and choose Billing.
2. Choose the billing cycle first. In Choose plan, set Monthly or Annual. The coupon check uses the cycle that is selected, so a monthly-only coupon fails if Annual is selected.
3. Open Coupon. In the Billing menu choose Coupon. The card is called Enter discount code.
4. Type the code and press Check coupon. Capital letters are added for you. A valid code shows a green line, for example the percentage off, and the words will apply at checkout.
5. Open Choose plan and pick a plan. Press the button on the plan you want. The payment window opens with the discounted amount.
6. Pay on the secure page. Complete the payment. Your card details are typed on the payment processor's page and are not stored by StreamLive Pro.
7. Check the invoice. The receipt email and the invoice in Billing, Invoices show the coupon code and the list price next to what you paid: Find and download your StreamLive Pro invoices.

How a discount is applied

The discount is on the payment you make with the coupon. The following renewals are at the regular price of the plan, which you can see on the /pricing?lang=en page. Each coupon also has an end date and a maximum number of uses. When either runs out, the code stops working for everyone.

What can go wrong

More on each refusal: My coupon code is not accepted. A payment that did not go through is a different problem: The payment for my plan failed.

Frequently asked questions

Where do I enter a coupon code in StreamLive Pro?

Billing, then Coupon. Type the code, press Check coupon, and then choose your plan in Choose plan.

Can I add a coupon to a plan I already pay for?

No. Coupons apply to new subscriptions only, and they do not reduce an upgrade charge either.

Does the discount apply every month?

The discount is on the payment you make with the coupon. Renewals after it are at the regular price of the plan.

Why does a coupon work monthly but not annually?

The coupon is limited to one billing cycle. Switch the cycle in Choose plan and check the coupon again.

Do I get an invoice for a discounted payment?

Yes. Every payment produces an invoice, and the receipt shows the coupon code and the list price next to the amount paid.

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