StreamLive Pro

How to delete your StreamLive Pro account

Delete your StreamLive Pro account from Settings, Danger Zone: access stops at once, everything is erased after 30 days, and signing in within 30 days undoes it.

Updated November 5, 2026 · 4 min read

To delete your StreamLive Pro account, open Settings, choose Danger Zone and press Delete my account. You confirm three times: once in a warning, once by typing DELETE, and once with your password (or by email if you sign in with Google). Access to the account stops at once. Your data, broadcasts and connections are erased for good 30 days later. Until then you can change your mind: sign in again and the account comes back with its files, settings and connections. A paid plan does not come back: the deletion request ends the subscription.

Before you start

• Download what you want to keep. After the 30 days nothing can be restored. Download videos, Shorts and exports from Storage, and kept broadcast recordings from their cards in Past streams.
• Download your account data. In Settings, Privacy, the Download JSON and Download CSV buttons give you a copy of your account data.
• A paid plan ends with the deletion. Requesting deletion stops the subscription's renewals and removes any saved card, and the plan does not come back if you restore the account. To stop paying but keep the account, use Cancel subscription in the same Danger Zone card instead; see Change or cancel your StreamLive Pro plan.
• Know your password. A password account confirms with the password. If you forgot it, reset it first with Forgot password on the sign-in page.
• Only the owner deletes the account. Team members cannot reach the Danger Zone of an account they were invited to.

Steps

1. Open Settings. In the side menu choose Settings.
2. Open Danger Zone. It is the last item in the list of settings sections, in red. The card is called Cancel subscription or delete account.
3. Press Delete my account. A warning explains that access is blocked at once and everything is erased after 30 days, and that signing in within 30 days restores the account. Press Continue.
4. Type DELETE. In the Final confirmation window type DELETE exactly, in capital letters. In Hebrew the word is מחק. Anything else cancels the deletion.
5. Confirm with your password. Enter your account password and press Delete account.
6. Signed in with Google? Leave the password empty and press Delete account. We send you an email with a confirmation link, valid for 30 minutes. The account is deleted only after you click it.
7. Check your email. We send a message that the deletion is scheduled, with the date it becomes final.

What happens next

Deleting the account also removes the connections to your networks after the 30 days. If you want to cut access sooner, disconnect each network in Connections before you delete, and remove any ChatGPT or Claude connection in Settings, Security, Connected apps and API. More on what we store and where: Privacy and security: the short answers.

Changed your mind?

Sign in again within 30 days, the same way you always signed in. The account returns with its files, settings and connections. The paid plan does not return, because the deletion ended it; choose a plan again on the /pricing?lang=en if you need one. After 30 days the data is gone and support cannot bring it back.

What can go wrong

When to contact support

Write to [email protected], or use When you are connected to a person, if you cannot sign in to delete the account yourself, or if you want a deletion handled by email. Send from the address of the account so we can confirm it is yours. Never send your password.

Frequently asked questions

Can I recover a deleted StreamLive Pro account?

Yes, within 30 days: sign in again and the account comes back, without the paid plan. After 30 days everything is erased and cannot be recovered.

Does deleting the account cancel my subscription?

Yes. Requesting deletion stops the renewals and removes any saved card, so nothing is charged while the deletion is pending. The plan stays ended even if you sign in again within the 30 days.

I signed up with Google. How do I confirm the deletion?

Leave the password field empty. We email you a confirmation link that is valid for 30 minutes, and the account is deleted only after you click it.

Is all my data deleted?

After 30 days the account, files, broadcasts, Shorts and connections are erased. Billing records are kept for 7 years because the law requires it.

Can a team member delete my account?

No. Billing, account settings and the Danger Zone are open only to the account owner, never through a team seat.

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