StreamLive Pro

Choose which accounts Analytics shows

Choose which Pages, channels and profiles appear in Analytics, separately from publishing: add an account only to read its numbers, or hide one without changing posting.

Updated · 3 min read

Analytics reads only the accounts you switch on, and that switch is separate from publishing. You can show a Facebook Page in Analytics without ever posting to it from StreamLive Pro, for example a Page your team posts to from somewhere else, and you can hide an account from Analytics while it keeps receiving your posts. The list lives behind Choose what Analytics shows. Accounts you publish to are shown by default. Turning an account on reads its last 90 days; turning it off removes its numbers from every total, and publishing does not change either way.

Before you start

Steps

  1. Open the list. In Analytics click Choose what Analytics shows. The sheet is titled Show in Analytics.
  2. Read each row. Every account shows its picture, name, network, whether publishing to it is on or off (Publishing: on, Publishing: off), and its switch for Analytics.
  3. Switch an account on. Turn on Show (account) in Analytics. The page says "Added. Its numbers arrive in a minute or two." The last 90 days are read, and a banner shows while its posts come in.
  4. Switch an account off. Turn the switch off. The page says "Removed from Analytics. Publishing did not change." Its numbers leave every total, comparison and export.
  5. Change publishing, if that is what you meant. The link Publishing settings in Connections opens Connections, where you choose which Pages, channels and accounts appear when you publish or go live.
  6. Check the result. Close the sheet. Accounts that are read but not published to carry an Analytics only tag on their card in the Overview.
The Analytics screen (test account).
The Analytics screen (test account).

Two switches, four combinations

PublishingAnalyticsWhat happens
OnOnYou post to it and see its numbers (the usual case)
OffOnAnalytics only: you see its numbers, StreamLive Pro never posts to it
OnOffYou post to it, but its numbers are not in Analytics
OffOffConnected, but unused

For example, a news desk that posts to three Pages from StreamLive Pro and keeps a fourth Page run by another team can show all four in Analytics and compare them, while the fourth never appears in the publish list.

Messages in the list

In the rowMeaningWhat to do
used by another StreamLive Pro accountAnother StreamLive Pro account publishes to this Page, so it starts switched off hereSwitch it on if you want its numbers here too
this network gives no numbers yetThe network gives apps no post numbersNothing; use the network's own dashboard
Could not load your accounts. Close and try again.A short loading errorClose the sheet and open it again
Could not save. Try again.The switch did not saveTry the switch again in a moment

What changes when you switch an account

Frequently asked questions

Can I see a Page's numbers without publishing to it?

Yes. Switch it on in Choose what Analytics shows and leave publishing off. It is marked Analytics only and never appears in the publish list.

Does removing an account from Analytics stop my posts to it?

No. The Analytics switch only stops reading its numbers. Publishing is set in Connections.

How far back does a newly added account go?

Its last 90 days are read when you switch it on, and from then on it keeps being read.

Why is a Page I manage not in the list?

It is not part of any connection. Connect it, or reconnect Facebook and tick the Page on Facebook's screen, then open the list again.

Do hidden accounts count in exports and goals?

No. Totals, comparisons, goals and exports cover only the accounts shown in Analytics.

Keep reading

Export your analytics to CSV or a PDF report

Export social media analytics from StreamLive Pro: a CSV of numbers per day, a CSV of every post, or a PDF report of the account and period on screen.

Compare two accounts in Analytics, per follower

Compare your social accounts side by side in Analytics: a ranking, 2 to 4 accounts in columns, and account vs account per follower, fair to small Pages.

The Audience tab: age, countries, devices and hours

The Audience tab in Analytics shows who follows or watches one account: age and gender, countries and cities, devices, subscribers, and when followers are online.

Find a post in Analytics: search, sort, paste a link

Find any post or video in Analytics: search by words of the title, paste the post's link, filter videos, lives or posts, and sort by views or engagement.

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