StreamLive Pro

My live stream does not start on YouTube

YouTube live not starting? Usually live streaming is not switched on for the channel yet, or the connection expired. The checks in order, and how to fix each.

Updated · 4 min read

When a broadcast goes out but YouTube stays empty, the most likely cause is on YouTube's side: live streaming is not switched on for that channel yet. YouTube asks you to verify the channel and to have had no live streaming restrictions in the past 90 days (YouTube Help: Get started with live streaming), and it says that enabling live for the first time may take up to 24 hours (YouTube Help: Create a live stream with an encoder). Until then YouTube refuses every outside tool, StreamLive Pro included. In that case StreamLive Pro tells you which channel failed and why: "Live streaming is not switched on for" the channel, "Turn it on in that platform's settings."

The second most likely cause is a connection whose permission expired. Everything else below is rarer.

Symptom, cause, fix

SymptomLikely causeFix
A message says live streaming is not switched on for your YouTube channelLive is not enabled on the channel, or the first activation is still runningEnable live in YouTube Studio and wait (up to 24 hours the first time, per YouTube)
The YouTube channel has a red border and "Reconnect"The permission you gave expired or was removedPress Reconnect and approve again on Google's screen
Other networks went live, YouTube did notOne destination failed; the rest keep going by designRead the red card beside YouTube, fix the cause, press Retry
The broadcast went to the wrong channelThe Google account has several channels (Brand Channels)In Connections, choose the right channel under that connection
YouTube shows the broadcast, but people cannot find itVisibility was set to private or unlistedSet who can watch to public for YouTube before you start
From OBS or vMix: YouTube waits and never startsNo picture is arriving from the encoderCheck the encoder is really sending; see My encoder says it is streaming, but there is no picture
YouTube says you reached a limit for creating live streamsYouTube's daily limitYouTube says you can try again in 24 hours (YouTube Help: Avoid restrictions on live streaming)

Steps

  1. Read the message on screen. When a destination fails, the studio names it and shows a red card beside the channel. The text says whose problem it is: a connection to renew, live switched off on the channel, or a failure on our side that we logged. Start from what it says.
  2. Check that live is enabled on the channel. Open YouTube Studio on a computer with the Google account that owns the channel and try to open its live page. If YouTube asks you to verify the channel or says live is not available yet, do what it asks and wait. Do this a day before your first broadcast. The full first-time setup is in How to go live on YouTube from your computer.
  3. Check the connection. Open Connections. If the YouTube card says it needs attention, press Reconnect. The permission is written onto the same connection, so no duplicate channel appears. Background on why permissions end: Connecting your channels — YouTube, Facebook and the rest.
  4. Check which channel is ticked. In the Channels list of the broadcast, make sure YouTube is ticked, and that it is the channel you meant. With Brand Channels, the channel is chosen under that connection.
  5. Check visibility. If YouTube shows the live in YouTube Studio but viewers cannot find it, open the YouTube channel in the broadcast and set who can watch to public.
  6. If you send from OBS or vMix, check the encoder. StreamLive Pro does not push a black screen to YouTube. When no picture arrives from the encoder, you get "Your broadcast is not receiving video", and the problem is on the sending side: the encoder stopped, or the internet connection dropped. Setup details: Streaming from OBS or vMix with RTMP.
  7. Retry only YouTube. Once the cause is fixed, press Retry on the YouTube card. The other networks keep broadcasting while you do.

Scheduled broadcasts

About half an hour before a scheduled broadcast, StreamLive Pro checks every destination on it and sends a notice if YouTube needs reconnecting, while there is still time. If YouTube still fails when the broadcast starts, the notice "Some channels did not go live" names the channel and the reason. Tapping it opens the reconnect for that network. See Schedule a live broadcast in advance and Notifications: what the bell tells you, and how often.

When to contact support

If live is enabled on the channel, the connection is fresh, and YouTube still does not start, write to [email protected]. Send the broadcast title and the time it started, the YouTube channel name, the exact text of the message or red card (a screenshot is best), and whether you used the browser studio or an encoder. If the message said the failure was on our side, mention that too: it is already logged, and the time helps us find it.

Other common problems that are not YouTube-specific are in Troubleshooting the problems that come up most.

Frequently asked questions

Why did Facebook go live but YouTube did not?

Each destination starts separately. One failure does not stop the others. The red card beside YouTube says why it failed, usually a channel without live enabled or an expired connection.

I enabled live in YouTube an hour ago. Why does it still fail?

YouTube says the first activation may take up to 24 hours. Until YouTube finishes, every outside tool is refused. Try again later, or the next day.

Can StreamLive Pro switch live on for my channel?

No. Only YouTube can enable live streaming on a channel. StreamLive Pro can only tell you that it is still off.

Do I have to reconnect YouTube often?

Not usually. A YouTube connection normally renews itself in the background. It breaks when you change the password or remove the permission in your Google account, and then you get a notice with a reconnect button.

My broadcast is on YouTube but marked private. Why?

The visibility you chose for YouTube is sent with the broadcast. Choose public before you start if everyone should see it.

Keep reading

My live reached only some of the networks

Live reached only some networks? Why one destination stays empty while the others work: expired connection, old stream key, plan limit or the network's own rules.

What is VOD? The replay of a live stream

What VOD means: video on demand, the recording people watch after a live ends. Where replays live on each network and in StreamLive Pro, and how to keep yours.

Stream to TikTok and YouTube at the same time

Stream to TikTok and YouTube at the same time from one computer: who gets a TikTok stream key, YouTube's live requirements, vertical or landscape, and fixes.

How to go live on YouTube from your computer

Go live on YouTube from a computer browser: switch live on for the channel, connect it once in StreamLive Pro, pick title and visibility, press Start stream.

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