StreamLive ProWhich browsers and devices work with StreamLive Pro
Which browser to use for StreamLive Pro: Chrome, Edge, Safari or Firefox on a computer, Safari or Chrome on a phone or iPad, and why in-app browsers fail.
StreamLive Pro runs in the browser, so there is nothing to install on a computer. Use an up-to-date Chrome, Edge, Safari or Firefox on Windows or a Mac. On a phone or an iPad, use Safari or Chrome. The one place that does not work well is the small browser inside the Facebook, Instagram or TikTok app: open the link in your real browser instead. A phone app for Android can be installed from our site, and the desktop app is not released yet.
Devices and browsers at a glance
| Device | Use | What works | Notes |
|---|---|---|---|
| Windows computer | Chrome, Edge or Firefox | Everything: browser studio, podcast studio, editor, Shorts, publishing | Allow the camera and microphone for streamlivepro.io the first time |
| Mac | Safari, Chrome, Edge or Firefox | Everything | Screen sharing needs macOS permission for the browser |
| iPad | Safari or Chrome | The browser studio and the rest of the dashboard | The studio opens on a tap, see below |
| iPhone | Safari or Chrome | Going live from the phone, the phone as an extra camera, checking and publishing | The iPhone app is not in the App Store yet |
| Android phone | Chrome, or the Android app | The same as iPhone | The app installs from /app?lang=en |
| Facebook, Instagram, Messenger or TikTok in-app browser | Do not use | Often no camera, no uploads, no Google sign-in | Open the same link in Safari or Chrome |
Your computer, phone or encoder sends one stream to StreamLive Pro, and the copies to each network are made on our servers. So the device does not need more upload speed for each extra network. How much upload you need for the stream itself: Upload speed and bitrate for multistreaming.
Computers
Any of the four main browsers opens the browser studio, the podcast studio, the editor and the rest of the dashboard. Two differences are worth knowing:
- Studio recordings. When you press Record in the browser studio, the browser records the program. The studio records WebM where the browser can, as in Chrome, Edge and Firefox. Where a browser cannot record WebM, which has been the case in Safari, it records MP4 instead. Both play and edit normally in Storage.
- Screen sharing. Each browser shows its own window for choosing a tab, a window or the whole screen, and whether sound comes along depends on the browser. On a Mac, macOS must allow the browser to record the screen. See How to share your screen in a live stream and Screen sharing does not work on my Mac.
If the camera or microphone does not appear, the browser or the system is usually blocking it: My camera does not work in the browser and My microphone does not work in the browser.
iPad
The browser studio works on an iPad in Safari or Chrome. Safari opens the camera only inside a tap, so on an iPad the studio does not start by itself: tap the button that opens the studio, and allow the camera and microphone. On an iPad in portrait, the side menu turns into a drawer that stays closed until you open it, so the studio gets the width of the screen.
Phones
On a phone you can go live, use the phone as an extra camera for the computer studio, and check and publish Shorts, all from Safari or Chrome. See Go live from your phone and Use your phone as an extra camera.
- Android: an app is available as a direct download (APK) from /app?lang=en. It is not in Google Play yet.
- iPhone: the app is not in the App Store yet. Safari does the same jobs today.
More on both: The StreamLive Pro app: every way to use it today.
In-app browsers
A link opened from inside Facebook, Instagram, Messenger or TikTok opens in that app's own small browser. There the camera often fails, uploads may not work, and signing in with Google does not work. StreamLive Pro recognises these browsers and shows a bar at the top. On Android it has an Open in browser button. On an iPhone it shows the two taps that move the page to Safari. You can also copy the link and paste it into Safari or Chrome yourself.
The desktop app
StreamLive Pro Studio, the desktop app for Windows and Mac, is not released yet and has no public download. When it is released it will be free to download and use, including going live to several networks at once with your own stream keys; a StreamLive Pro account adds the platform: AI Shorts, scheduling, managed lives through your connected networks, and comments, with a 7-day free trial. Until then, the browser studio is the way to go live from a computer. See Browser studio, OBS or a desktop app: which to stream from.
Frequently asked questions
Which browser is best for StreamLive Pro?
Any up-to-date Chrome, Edge, Safari or Firefox on a computer works. On phones and iPads use Safari or Chrome. Avoid the browser inside the Facebook, Instagram or TikTok app.
Does StreamLive Pro work in Safari?
Yes, on a Mac, an iPad and an iPhone. If Safari cannot record WebM, the studio records MP4 instead, and on iPhone and iPad the studio opens when you tap it.
Can I go live from an iPad?
Yes. Open the dashboard in Safari or Chrome, open the browser studio with a tap and allow the camera and microphone.
Why does my camera not work when I open the link from Instagram?
Instagram, Facebook and TikTok open links in their own small browser, where the camera often does not work. Open the same link in Safari or Chrome.
Do I need to install anything?
No. Everything runs in the browser. An Android app is available from the app page if you prefer it, and the desktop app is not released yet.
Keep reading
Phone camera froze or says Reconnecting during a live? The studio keeps its place for 5 minutes by default while the phone tries again. What viewers see and what to do.
My phone does not connect as a cameraPhone camera not showing in the studio? Usually the link opened inside another app, the camera was refused, or the phone is waiting in Preview. Checks in order.
My camera does not work in the browserCamera not working in Chrome, Edge or Safari? Usually the site or the computer blocks it, or another app holds it. Where to allow it, from each vendor's help.
Where is my live stream recording?Where is my live stream recording? Check Past streams and Storage, keep the video within about two hours, and learn why some broadcasts have none.
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