StreamLive Pro

Verify your podcast owner email for the RSS feed

Verify the podcast owner email so it is written into your RSS feed: the 6-digit code, how long it lasts, why apps cannot send you the claim code without it.

Updated · 4 min read

Your podcast's owner email goes into the RSS feed only after you verify it. Until then the feed has no owner address, so Spotify, Apple and the other apps have nowhere to send the code that proves the show is yours. If the owner email is the same address as your verified StreamLive Pro account, it is verified at once. Any other address gets a 6-digit code by email, valid for 30 minutes.

Before you start

Steps

  1. Open the show. In Connections open the podcast card and choose your show.
  2. Find the owner email line. It is on the Automation and privacy card, above the show's tabs. It says either Verified or Not verified yet. If it says to add an owner email first, add it in Show settings and come back.
  3. Click Verify. If the address matches your verified account email, it turns Verified right away and you are done.
  4. Otherwise, click Send code. The screen shows where the code went, partly hidden. The email says which podcast it is for.
  5. Enter the 6-digit code and click Confirm. The line turns Verified, and the address is written into your feed (in the owner field and the feed lock).
  6. Check the feed. Click Check feed. The owner email error should be gone.
  7. Submit the feed to the apps. Now each app can send its own ownership code to that address: Publish your podcast to Spotify and Apple Podcasts.
The Connections screen (test account).
The Connections screen (test account).

Limits of the code

RuleDetail
Code length6 digits
Valid for30 minutes from sending
Sending againWait about a minute between codes; at most 4 codes an hour
Wrong triesAfter more than 5 wrong codes, send a new one
Changing the addressA new owner email must be verified again; the old verification does not carry over

Two different codes

People mix these up, so it helps to keep them apart:

  1. Our code proves to StreamLive Pro that you control the address, so we may publish it in your feed. You enter it in StreamLive Pro.
  2. The app's code comes later, from Spotify, Apple or another app, to the same address. You enter it in that app to prove the show is yours. Each app has its own steps; Apple lists what a feed must include on its own page (Apple: podcast requirements).

Without step 1, step 2 cannot happen, because the address is not in the feed.

Which address to choose

After verifying, go on to the first episode: Add an episode to your podcast RSS feed. The recording itself happens in the studio: A tour of the podcast studio in your browser.

What can go wrong

ProblemFix
The code did not arriveCheck spam and promotions. Make sure the address shown is the one you meant. Wait a minute and send again
The code expiredMore than 30 minutes passed. Send a new one
Too many codes sentYou sent 4 codes in an hour. Wait an hour
The code is not rightCopy it again from the newest email; older codes stop working when a new one is sent
It says the owner email changedYou edited the address after sending. Send a new code to the new address
An app says it cannot find an owner emailThe address is not verified yet, or the app read the feed before you verified. Verify, then ask the app to read the feed again
Email is not available right nowOur email sending is down for a moment. Try again later

Frequently asked questions

Why does my podcast feed have no email?

Because the owner email is not verified yet. Only a verified address is written into the feed. Verify it on the Automation and privacy card.

Do I need a code if the owner email is my account email?

No. If it is the same address as your verified StreamLive Pro account, it is verified the moment you click Verify.

How long is the verification code valid?

Thirty minutes. After that, send a new code.

Will everyone see my email?

Yes, anyone who opens the RSS feed can read it. That is how podcast apps reach the owner. Use an address you are happy to make public.

I changed the owner email. Do I verify again?

Yes. A new address must be verified before it goes into the feed.

Keep reading

What is a podcast RSS feed?

What a podcast RSS feed is: one web address listing your show and every episode, which Spotify, Apple and other apps read by themselves. What is inside and who hosts it.

How many podcast shows and episodes your plan includes

How many podcast shows and episodes your plan includes: how the monthly episode count works, where to see it, what the trial allows and what to do at the limit.

Submit your podcast to Amazon Music and other podcast apps

Submit your podcast to Amazon Music, YouTube Music, Pocket Casts, Podcast Index, Castbox, iHeartRadio and Deezer with the same RSS feed you gave Spotify and Apple.

Add an episode to your podcast RSS feed

Add an episode to your podcast RSS feed from any recording or upload: title and notes, audio quality, chapters, transcript, draft or scheduled publishing.

Want to try it? 7-day trial, no credit card.

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