StreamLive Pro

Invite team members to your account

Invite team members to your StreamLive Pro account: send an email invite, choose Viewer, Editor or Manager, and let them work without sharing your password.

Updated · 3 min read

To give someone access to your StreamLive Pro account, open Settings, go to Team Members, press Invite member, enter their email and choose a role. They get an email in their language, sign in with their own account, and switch to your workspace. You never share your password, and you can remove them at any moment. The number of team seats depends on your plan.

Before you start

RoleWhat the person can doGood for
ViewerRead only: see broadcasts, Shorts and analyticsA client or manager who follows results
EditorStream and publish (the default)A producer, an editor, a social media person
ManagerEvery action except billingA partner who runs the account day to day

Billing stays with the account owner in every role.

Steps

  1. Open Settings. Choose Settings and open the Team Members section.
  2. Press Invite member. The window Invite new team member opens.
  3. Enter the email. Type the person's email address. The window checks the format before sending.
  4. Choose the role. Viewer, Editor or Manager, as in the table above. Editor is selected by default.
  5. Send. Press Send invite. The invitation is emailed, and the invitation link is also copied to your clipboard, in case the email lands in spam or does not arrive. You can send that link yourself, for example on WhatsApp.
  6. The person accepts. They open the link, sign in or create an account with the invited email, and accept. The invitation is valid for 7 days.
  7. They switch to your workspace. In their dashboard, the Workspace selector lists their own workspace (mine) and yours with their role. While they work in yours, a line at the top says whose workspace they are acting in.
  8. Manage the team. Back in Team Members you see every member with their role, and Pending invites with the date each one expires. Revoke an invitation with the cross, remove a member with the bin. A removed member loses access at once.
The Settings screen (test account).
The Settings screen (test account).

Good practice

What can go wrong

Message or symptomCauseFix
Your plan does not include team membersThe plan has no team seatsSee /pricing?lang=en or Plans, billing and limits
Team seat limit reachedMembers plus pending invitations fill every seatRevoke a pending invitation or remove a member
Invalid or expired invitationMore than 7 days passed, or the invitation was revoked or already usedSend a new invitation
Invitation was sent to a different emailThe person is signed in with another addressSign out and sign in with the invited email, or invite the address they use
The email did not arriveSpam folder, or a typo in the addressSend the copied link directly, or revoke and invite again with the right address
The person sees only their own accountThey are still in their own workspaceChoose your workspace in the Workspace selector

Frequently asked questions

Do team members need their own StreamLive Pro account?

Yes. They sign in with their own account, using the email address you invited, and switch to your workspace. Nobody shares a password.

How long is a team invitation valid?

Seven days. After that, send a new invitation from Team Members.

Can a team member see my billing?

No. Even the Manager role covers every action except billing, which stays with the account owner.

How many team members can I add?

It depends on your plan. The seats each plan includes are listed on the pricing page and in Settings, Team Members.

What happens when I remove a team member?

They lose access to your workspace at once. Their own account stays as it is.

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