StreamLive Pro

The 10-second camera check before you go live

When you press Go live in the browser studio, StreamLive Pro checks for 10 seconds that viewers will see and hear you. What it checks, what happens when it fails, and how to fix a blocked camera.

Updated · 2 min read

Going live with a black screen is the worst first broadcast there is. So when you press Go live in the browser studio, StreamLive Pro first spends up to 10 seconds checking that what is about to go out really has a picture and a sound.

What happens when you press Go live

  1. If the studio camera is not on yet, it is turned on in the same tap (on iPhone too).
  2. The check looks at the picture viewers would get and listens to your microphone. You see two lines: checking the picture and checking the sound (say something).
  3. Picture and sound are fine: you go live by yourself after a second or two. Nothing else to press.
  4. No picture: the broadcast does not start. You get the exact fix for the browser you are using, with Check again.

If the camera is blocked

The message names your browser and says where the permission is: Safari or Chrome on iPhone, Chrome or Samsung Internet on Android, Chrome, Edge, Firefox or Safari on a computer. On a computer it also points to the camera privacy settings of Windows or macOS, which can block every browser at once.

Inside Facebook, Instagram or TikTok

A link opened inside those apps runs in their own small browser, where the camera often does not work and viewers may see a black screen. StreamLive Pro notices this and says: open the site in your browser (Safari or Chrome), with Copy the link. You can still choose Try here anyway.

If the picture stops during a broadcast

If you are live and no picture has arrived for 30 seconds:

A red bar in the studio: You are live, but no picture is arriving, with How to fix and Stop the broadcast
Example with demo data.

StreamLive Pro never stops or changes your broadcast by itself. You decide.

Frequently asked questions

Can I skip the check?

It runs by itself and takes a second or two when everything works. It only stops you when there is no picture, which is exactly when going live would show a black screen.

The check says it cannot hear me, but I am talking.

Check which microphone the studio uses and that it is not muted. The broadcast can still go ahead; the check warns about sound, it stops only for a missing picture.

Does this check run with OBS or an encoder?

No. It is for the browser studio. With an encoder the picture comes from your own software.

Keep reading

Your first live broadcast, step by step

From sign-up to live on YouTube or Facebook: five steps in the browser, nothing to install, and the one wait you should know about.

Use StreamLive Pro from ChatGPT and Claude

Connect your account to ChatGPT or Claude and ask in plain words about your lives, Shorts and results. Two steps, no code.

Want to try it? 7-day trial, no credit card.

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